Question 1

What does a notary public do?

Accepted Answer

A notary public is an official authorized by the state to witness the signing of important documents, administer oaths, and deter fraud by verifying identities. This is done in person or virtually with paper or electronic documents.

Question 2

Can you notarize documents at my home or workplace?

Accepted Answer

Yes! We offer mobile notary services and can meet you at a location that’s convenient and safe — including homes, offices, hospitals, or public places. We also do virtual online notarization appointments.

Question 3

What should I bring to my notary appointment?

Accepted Answer

Bring a valid, government-issued photo ID (driver's license, passport, or state ID). All signers must be present with proper identification, along with the documents that need notarization.

Question 4

Is it possible to notarize a pre-signed document?

Accepted Answer

No, most documents must be signed in the notary's presence, except for acknowledgements. Please do not sign your document ahead of time unless instructed otherwise.

Question 5

Do you provide advice or help fill out forms?

Accepted Answer

No. We are not attorneys and cannot give legal advice or assist in preparing documents. Please consult a licensed attorney if you need legal guidance.

Question 6

What types of documents can you notarize?

Accepted Answer

Common documents include:
Power of Attorney
Affidavits
Wills
Travel consent forms
Real Estate Documents

Question 7

What are the costs for notary services?

Accepted Answer

The Commonwealth of Pennsylvania sets a maximum fee per notarization. Additional fees for travel, after-hours, administrative tasks, and mileage may apply for mobile appointments. Please refer to our Services page for detailed pricing.

Question 8

Which areas are covered by your mobile notary services?

Accepted Answer

We serve Allegheny County, focusing on the East Suburbs of Pittsburgh (Penn Hills, Cheswick, Oakmont), and Westmoreland County. Extended travel is available for an additional fee.

Question 9

Can I book a same-day notary appointment?

Accepted Answer

Yes, same-day or emergency appointments are accepted based on availability. Please call us directly for immediate needs.

Question 10

What forms of payment do you accept?

Accepted Answer

Accepted forms of payment include cash, debit cards, credit cards (Visa, Mastercard, Amex), Apple Pay, and Google Pay.

Question 11

What happens if I need to cancel or reschedule my appointment?

Accepted Answer

Please provide at least 24 hours’ notice to avoid a 50% cancellation fee. Cancelled appointments can be rescheduled within 24 hours to avoid cancellation fee. Please see the Policies page for further details.

Question 12

Can you notarize documents for people who don’t speak English?

Accepted Answer

Yes, but the signer must understand the contents of the document and be able to communicate or acknowledge the notarial act. If an interpreter is needed, the customer should arrange one prior to the appointment.

Question 13

Are there documents you cannot notarize?

Accepted Answer

Yes. Notaries cannot notarize documents they have a financial interest in, incomplete documents, or documents related to vital records (i.e. birth/death certificates, marriage licenses). Ask if you are unsure.

Question 14

How long does a typical notary appointment take?

Accepted Answer

Most notarizations take 15 to 30 minutes, depending on the number of documents and signers.

Frequently Asked Questions